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Having trouble accessing the Adora App?

We’re so sorry you’re having a glitch ☹️

Below are a few things that could be going wrong. Or contact us if you want to speak to a human being!

  • Link not working?
    The link in the email only works if you’re on the phone that has the Adora app downloaded. If you don't receive that email address on your phone, please use one that does. Choose the right link whether you have an apple phone or an android phone.

  • No email arrived?
    Adora needs to send a special link to your phone via email. Doublecheck the email address you told us - it needs to be correct so we can check if it really is you.

  • No email arrived?
    It might be worth checking your spam folders as the email could be lurking there.

  • You click the link and nothing happens?
    It might be that you have more than one registration email in your inbox. Select the most recent email and click on that link.

  • The link in the email does not work?
    Work emails can often have built-in security which blocks external links. Are you able to try a personal email account instead?

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