Having trouble accessing the Adora App?
We’re so sorry you’re having a glitch ☹️
Below are a few things that could be going wrong.
Better still, contact us at support@adora.health if you want to communicate with a human being!
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Need to update?
Some times we have make changes to the App that need you to update the App. Either click the update button or go to the app store here search for "Adora" and update the app.
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Link not working? If you are having trouble using the link to verify you, then you can use the 4 digit pin at the bottom of the email to verify instead. Click "Enter email code" in the app and enter the 4 digit pin.
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Need to update?
Some times we have make changes to the App that need you to update the App. Either click the update button or go to the app store search for Adora and update the app.
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No email arrived?
Adora needs to send a special link to your phone via email. Doublecheck the email address you told us - it needs to be correct so we can check if it really is you.
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No email arrived?
It might be worth checking your spam folders as the email could be lurking there.
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You click the link and nothing happens?
It might be that you have more than one registration email in your inbox. Select the most recent email and click on that link.
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The link in the email does not work?
Work emails can often have built-in security which blocks external links. Are you able to try a personal email account instead?